Business Cases

Imagine that you own and operate a vessel that sails regularly between Shanghai in the Far East and Hamburg in Western Europe.

During this voyage you are connected to the internet on a constant basis in order to get all the regular weather updates, fulfill all the required ……….. and in effect be a regular part of your organization as a remote office. Next to this your crew needs to stay in touch with their loved ones and have access to the news, sports and entertainment when at Sea.

A provider of remote connectivity solutions has a number of customers in the mining industry. An industry with companies typically managing activities in multiple countries, sometimes even spread over more than one continent. The mines are most often located on the edge or over the edge of regular mobile coverage.

Personnel of these companies may travel between different sites within a country or even between countries. Ideally these people can also call out or be reached, wherever they are, also on site. Using their own device!

A medium sized global company boasting a couple of hundred million dollars in revenues delivering connectivity services on board of vessels, aircraft and remote locations was struggling to find a solution to the following problem;

The individual users on a compound, vessel or plane could make calls to the outside world however people in the outside world could not reach them if they were “off the grid” on their regular mobile numbers.

A US fortune 100 company delivering global integrated connectivity solutions onboard aircraft is using multiple vendors and types of connectivity to deliver its services. The connectivity ranges from terrestrial WLAN and LTE based technology from local and mobile operators to a host of satellite operators.

In delivering these services based on a myriad of technologies and providers the company found itself struggling to deliver single unified integrated solutions at the quality of service levels it had set itself as the standard!