Our customers are constantly on the look out for better insights allowing them to become even more proactive.
iVent is already at the forefront with our analytics tools. And we are taking it to the next level.
Will you help us to get there?
10x the number of subscribers, 5x the number of networks and overhead down by 90% at the same time!
In a complex global network environment, problems can and will occur. This leads to support calls and requests. So normally as you grow your customer base the number of calls will go up and so will the number of staff probably. Especially if you increase the number and types of technologies and networks at the same time.
In this case, whilst adding extra complexity and growing the customer base by 1000% within 5 years, our customer was still able to reduce its support staff by deploying sophisticated though simple “single user plane” netMonitoring and netAnalytics tools!
a single solution applicable to all sites, the staff can use their own smartphone and you save money as well.
As a Service-Provider your customer has operations in remote areas in multiple countries and communication is of the essence. For optimal functionality and ease, ideally, they simply use the same mobile phone they also use back home. Most sites however are not covered by any of the local operators.
Instead of reverting to all sorts of more complex, costly solution that may or may not work based on local circumstances, options are available to facilitate the use of the simple smartphone.
If you understand the core GSM network technology and the regulatory playing field there is a way forward.
How to ensure your customers passengers are reachable at all times, on their own Mobile! And win new business..
In spite of the fact that you are always connected, this doesn’t imply you are always reachable.
So, when you are travelling your business partners may want to call you urgently. However, they are not necessarily fully abreast of your schedule. And sometimes you are on WiFi-only for hours! And it is imperative to get a hold of you.
Regular Wifi-calling may look like the right solution but isn’t.
The problem was pressing and a deal breaker for a large service provider.
When iVent understood the problem it presented a solution-architecture within 3 weeks and working technology in 4 months.
Hardware and software supply chains and the cost benefits of a unified approach, saving 20% or more on procurement.
Organisations supporting global networks in i.e. Maritime, Government, and Energy, depend on a multitude of providers and technologies. Still, they often source Network infrastructure, SW or HW components locally.
This leads to several inherent challenges, as the local supplier doesn’t grasp the full scope of the business and total technical requirements. Subsequently, fragmented design leads to suboptimal performance. Scattered procurement leads to higher costs. Also, in providing support the local suppliers lack the complete overview.
The solution is a supplier that understands your business and network requirements and has direct relationships with global suppliers, leading to immediate savings.